FAQ

Shipping

How long will it take for my order to arrive?

Your order should arrive within 3-7 business days depending on your
location.

Can you deliver to my post office box?

Yes, we post to PO boxes.

Can I organise for my order to be delivered to a different address?

Yes, when you place your order you can enter the delivery address details, which can be different from your home address.

Services

Do you service kirby’s Australia wide?

All K Service utilises couriers to pickup and deliver across Australia. We are offering our service with FREE pickup and delivery within the standard couriers zone across all states.

If you are outside of this zone, there may be an additional charge. We will always notify you first before proceeding. If you choose not to proceed, a full refund of any money paid will be issued.

Does the package include my Kirby model?

Yes, our listed packages cover all Kirby Models.

Do I need to pay extra for freight?

All K Service covers the cost of freight as part of the above packages for all areas in the standard courier zone. However, If you are outside of this zone, there may be an additional charge. We will always notify you first before proceeding. If you choose not to proceed, a full refund of any money paid will be issued.

What is included in the service?

Everything listed in the packages is included as part of the service you purchase. Any additional parts which is outside the scope of the service will be additional. Please note, in these cases we will notify you before any parts are replaced.

VIEW PACKAGES

How long will the process take?

Whilst we try and make the process as smooth as possible, we do recommend our customers to allow up to 7 days, depending on your area. This timeframe may be quicker but should in most cases allow enough time for transit and service.

Why service with All K Service?

Our experienced technician has over 35 years of experience in servicing all Kirby Models. Our service is unlike any other and we believe it is second to none. Our technician will get down to the itty gritty, has strong attention to detail to ensure you are getting the best kirby service possible. We do the hard work for you, organising pick up and delivery from your home or office.

Can I speak to someone before, during or after the service?

You sure can! You can contact us a few different ways.

Phone: 1300 811 212

Contact Us form on our website: Click here 

Email: admin@allkservice.com.au

*Please note all cancelled orders will incur an admin fee

KIRBY PRODUCTS

How to replace a Kirby belt?
How to change a Kirby vacuum bag?

Get in touch

Have questions about your order, or a general enquiry?